On Mon., Sept. 8, we announced policy and system changes approved by the Canopy MLS Board of Directors at its August meeting. 
 
Canopy MLS is implementing the following immediately:

Clear Cooperation Policy (CCP) Update:

• The submission requirement will remain at one business day. Canopy MLS will also adopt the interpretation that private one-to-one, agent-to-agent communications about listings do not trigger CCP. [See Note 2 to the Canopy MLS Rules and Regulations, Section 1.1.2]
  
  For example, the listing agent may now communicate privately, one-to-one, directly with another agent in a different firm about a listing without triggering CCP. However, multi-brokerage communications about a listing will constitute public marketing under CCP. 

Firm Exclusive Agreement Update:

• The Firm Exclusive Agreement will be updated to allow agents and brokers within the listing brokerage’s firm to share listings directly with their clients and customers through one-to-one relationship communications.  [See Firm Exclusive Agreement (Revised 8/28/2025)]
  
  This change is tied to the new interpretation and reflects changes made to our own MLS form that agents use to register a Firm Exclusive listing with the MLS. This is not a change to the listing agreements agents currently use.  We had already allowed communication about Firm Exclusive listings to be shared with clients; we clarified that this also includes customers.

Read the full announcement about additional changes coming later this year and early next year.