The question of whether or not a buyer’s agent should remove keys from a lockbox and take them to closing is one that continues to be asked.

And while there are many different viewpoints on the issue, the Association/Canopy MLS had no specific written “rule” on the topic, until recently. 

Canopy MLS has adopted a new rule to prohibit buyer’s agents from removing house keys, garage door openers, lockboxes, etc., without first contacting the listing agent and getting express permission. A violation of this rule carries a $500 fine.