If you plan to travel abroad you will likely not have a problem at all, but please keep in mind that Canopy MLS cannot guarantee access to Matrix from every country at all times.  When you are getting ready to travel consider these options to stay prepared in case your access is restricted:

1. Setup Identity Sharing (This is NOT password sharing, which is a violation and carries a heavy fine.)  Set up identity sharing with a trusted agent in your office before you travel. This allows them to work on your behalf in Matrix, using their own login and password.  [Learn more: Identity Sharing - Canopy MLS Support]
2. Virtual Private Network (VPN) VPN services like ExpressVPN, NordVPN, or Surfshark may allow you to access Matrix while abroad. However, VPN use is restricted or illegal in some countries—please ensure you comply with local laws. [Learn more: https://www.pcmag.com/picks/the-best-vpn-services ]
3. Static IP Address  If you access Matrix from a fixed location outside the U.S. (e.g., a virtual assistant), you may qualify for a static IP address. In such cases, we can request Cotality to whitelist that IP to help avoid future access issues. This option is intended for ongoing, fixed-location use.

Thank you for your patience during this event. We appreciate your understanding as we work to ensure secure and reliable system access for all users.